Our reviews are 100% genuine - unedited, un-curated, and independently managed by Feefo, a global ratings and reviews provider. Feefo Award's are decided based on the ratings they receive from their customers.
Winners of the Platinum Service Award have received a Gold Badge for three years running (our Team has won a Platinum Service Award for 6 years in a row!)
In 2024, we were the first ever winners of the Trusted Service Award, 10 Years of Excellence. This exclusive award recognizes our consistent service performance, customer interaction and engagement for an entire decade
Sophia Su
The travel specialist is very helpful and courtesy since we travelled with GTE so many times, I always pick up the friendly and knowledgeable staff to book my trips.
The trip was nice. We have travelled with GET for at least 18 times starting from 2002. The tour directors were always friendly and helpful except one trip to Sicily. The hotel at Dublin 1st night was too small for three guests. For all the trips with GTE, we always had welcome dinners but except this Ireland trip. There were many optional tours in this Ireland trip, if we didn't participate, we would have not been able to see anything.
Review date:
Thursday, July 3, 2025
Response from Grand European Travel:
Thank you for sharing your comments. As a multi time traveler with GET we appreciate your valuable feedback which we will share with Trafalgar and ask them to review for areas of improvement. We know you have options when it comes to travel and so enjoy having you as part of our travel family.
Thursday, July 3, 2025
Trusted Customer
Rebecca was very kind and helpful. She answered all questions I had.
I had difficulty understanding our tour director most of the time. The walking was way too much due to the excessive heat. The dinners included in the trip were disappointing. The bus driver was incredible. I felt very safe with him behind the wheel. Overall, it was a good trip.
Review date:
Wednesday, July 2, 2025
Response from Grand European Travel:
We're sorry to hear the weather did not cooperate during your visit but happy that overall you enjoyed the Best of Italy and the excellent customer service provided by Rebecca and the GET team.
Wednesday, July 2, 2025
Jacqueline Tamburri
I didn’t realize it was a walking tour. I got blisters on my foot and they got infected. It was not good. I think you tried to cover too much in short periods of time. I didn’t particularly care for the restaurants you chose. It was a nice group of people. The weather was extremely hot. I got very ill during the trip when I came home. I had pneumonia and I was in the hospital. It’s not what I was looking forward to.
Review date:
Wednesday, July 2, 2025
WWI and WWII Battlefields
Keith Pitzele
Review date:
Tuesday, July 1, 2025
Trusted Customer
Concerned about tight connection on return trip through Munich but we made connection. Wonder why we weren't offered direct flight to and from London to Charlotte, NC.,
Excellent trip. London traffic awful. Would no go back there. Belfast and Glascow mostly waste of time. Loved all of the rest of the trip. Evan ans Stuart did excellent job.
Review date:
Tuesday, July 1, 2025
Brenda Westcom
booking was good, like all other places I experienced. Nothing memorable either by being outstanding or being poor.
Let me start by saying our tour guide was amazing! She was organized, fun, and knowledgeable!
I did not like the surprise of in order to get MORE out my tour time to need to spend another $1000pp in order to get the full experience. I would have rather I known that in advance that if we didn't book these extras we'd just have free time during that time. If we were a largefamily it could put a strain on your finances if you hadn't planned for it. Once you are on the tour you feel like you've spent ** already and if you don't, you won't get the full experience.
To help with that if a general time line of activity that is included in your tour and then a timeline and the experience for the extras.
I thought the Colosueum was included in our tour, turns out that was more of a drive by included...you had to pay more to actually go in an see it. I felt a bit blindsided once we got on the tour to discover we needed to pay more to see the main sites.
I did buy all the extra tours because it did give more insite to the area visiting but I also did think that many of that was going to be included anyway prior to coming.
Review date:
Monday, June 30, 2025
Response from Grand European Travel:
Thank you for your feedback. We do try to be upfront in our brochure and website and Travel Documents about what is included in the daily itinerary and what is an Optional Excursion and the additional cost. We apologize if this was not made clear to your at the time you booked your trip.
Wednesday, July 2, 2025
Norman Hermoso
It was a blast.... from the very beginning to the last day of our family vacation. My wife, my son and my daughter still having a hang over talking about our experiences with GET. Our travel director Brek Colling did a tremendous job to make everyone felt comfortable as one group of a family vacationers. The one thing I owe to him when he helped me FOUND track down my ***** pack which all of our passports, ID's, credit cards and cash that I Ieft after dinner at the high-end restaurant that we spent our first day of our trip. " THANK YOU BREK." You are my angel. To Marco... our beloved and very professional tour guide driver.... you're amazing! YOU ARE A SECOND TO NONE! Driving different countries in Europe is a big deal... I'm surely sure you can drive New York city too! To summarize our family vacation, we all enjoyed every bit of time that we spent together and we missed our COMURADERIES. To those of you who plan to take or getaway vacation. I definitely recommend GET, "Grand European Travel." Can't wait!
We're looking forward for our next vacation!
It was a blast.... from the very beginning to the last day of our family vacation. My wife, my son and my daughter still having a hang over talking about our experiences with GET. Our travel director Brek Colling did a tremendous job to make everyone felt comfortable as one group of a family vacationers. The one thing I owe to him when he helped me FOUND track down my ***** pack which all of our passports, ID's, credit cards and cash that I Ieft after dinner at the high-end restaurant that we spent our first day of our trip. " THANK YOU BREK." You are my angel. To Marco... our beloved and very professional tour guide driver.... you're amazing! YOU ARE A SECOND TO NONE! Driving different countries in Europe is a big deal... I'm surely sure you can drive New York city too! To summarize our family vacation, we all enjoyed every bit of time that we spent together and we missed our COMURADERIES. To those of you who plan to take or getaway vacation. I definitely recommend GET, "Grand European Travel." Can't wait!
We're looking forward for our next vacation!
Review date:
Monday, June 30, 2025
Trusted Customer
Rita was very helpful and answered ours questions as best as she could. We have used her in the past and will continue to use her in the future.
The tour director was great. The food was good and the optional experiences were fantastic. The local tour guides were very knowlegable.
The only complaint was that some of the hotels were so-so. Some didn't have hair dryers or refrigerators.
The overall experience was very good.
Review date:
Monday, June 30, 2025
Response from Grand European Travel:
Thank you for your honest feedback. We are glad that overall you had a pleasant trip.
Wednesday, July 2, 2025
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