Our reviews are 100% genuine - unedited, un-curated, and independently managed by Feefo, a global ratings and reviews provider. Feefo Award's are decided based on the ratings they receive from their customers.
Winners of the Platinum Service Award have received a Gold Badge for three years running (our Team has won a Platinum Service Award for 6 years in a row!)
In 2024, we were the first ever winners of the Trusted Service Award, 10 Years of Excellence. This exclusive award recognizes our consistent service performance, customer interaction and engagement for an entire decade
Best of Spain and Portugal End Barcelona
Richard Ashton
Review date:
Friday, June 6, 2025
Traditional Europe
Trusted Customer
Review date:
Friday, June 6, 2025
Freeda Etezadkhah
Booking for the trip was very very easy. The agent took care of it all and explained so much and gave us all the necessary tips and information. We just chose the place. The rest was all done. Made it so easy. Loved it
I have absolutely enjoyed my vacation and gained such wonderful experience. It was very organized and well planned by our tour director and coach driver. It was very enjoyable. Everything was to our satisfaction. I would consider using them again in the future. Food and hotel was great. One of the hotel we stayed at could be more centralized so we could walk around and access to restaurants and places but it was not. Places we saw were absolutely beautiful and our tour director told us and gave us so much explanation and where to go and how to go about it. Liked free time we had. It was an amazing journey and effortless. Did not lift a finger and just ready to go and eat and have fun.infact I wish it was longer and we met great people and had so much fun. My first time traveling with your and I would highly recommend it.
Review date:
Friday, June 6, 2025
Trusted Customer
Grand European Travel has handled my vacations for years and they are fantastic!!! The are extremely helpful, communicative and knowledgeable. I trust them with all my travel needs.
I did not nearly enjoy it as much as I did Portugal. Mostly due to the nearly non-stop dialogue by the tour director, Pascal. The people in Spain were not nearly as kind or helpful. The prices for food/drinks were more expensive it seemed. The optional activities often seemed rushed and not worth the money.
Review date:
Friday, June 6, 2025
Trusted Customer
Excellent accommodation with clean well kept rooms & several beautiful Pools. The greatest Food & wine was everywhere. The Greek people are very friendly & welcoming us to their historic past.
We toured all of Greece, while we stayed in beautiful hotels by night with excellent opportunities to eat locally sourced Greek food, sample Honey, Olive oil, Wine & Feta.
We Enjoyed the best Tour Guide Nadine & all her connections with local Wineries, Honey”Bee Keepers” & Olive Oil. The Olympic Village was everything I had hoped for but actually being there in the Ruin’s of Olympic Village was incredible.
Both Ancient Theatre of Epidaurus and the Acropolis, Size & Scope of the buildings were spectacular and Locally Sourced Guides filled our ears with facts and understanding their truly advanced intellectual thinking on so many topics. Biggest accomplishment “Acropolis” still standing looking over Land & Sea.
Review date:
Wednesday, June 4, 2025
Response from Grand European Travel:
It sounds like an amazing trip and we are so pleased to hear about the wonderful memories that were made and that you could experience the expertise of our Greek team of professionals. Thank you!
Wednesday, June 4, 2025
Jene Thomas
Knowledgable team. I booked it in 2024 and had to postpone until 2025. Navigating through the unseen was seamless with a good team. Furthermore, the descriptions for travel itineraries are thorough, which includes best times of the year to visit. Lastly, the staff always make sure to make themselves available by email or land line. It is a great organization to invest in.
The itinerary, engagement level, and destinations were beautiful and memorable. The director was informative and inclusive of every tourist. There is a reason I continue to keep GET in mind when choosing a vacation. As a third timer, I continue to feel safe as a single traveler and at ease meeting other tourists while traveling.
Review date:
Wednesday, June 4, 2025
Response from Grand European Travel:
We pride ourselves on being available for all questions and concerns, whether big or small. We are so pleased you had a wonderful time in Costa Rica and hope to welcome you on another trip in the near future.
Wednesday, June 4, 2025
Joyce Flynn
All of the customer representatives I dealt with, especially Lisa and Barbara, were very good. You notified us promptly when our original tour date was cancelled, and registered us with the tour the next week. My main problem was the airline ticket not listing my middle name on the Rome to Palermo flight on Day 1. I found this out by accident 2 days before trip, because that trip disappeared on the Delta app. I believe this occurred on the Air Italia end, because my husband's middle name was included. Both Delta and Air Italia told me this could cause a problem with boarding the flight due to difference with my passport. We had to have both tickets reissued at the cost of $100 each. truly feel that this was unfair, but I wanted the peace of mind at the beginning of our trip. If there is any way to reverse this, my experience would be 10 out of 10.
Only tour we found combining Sicily and Italy, which we. wanted. We had little down time, but expected that to experience everything we could. Our tour director was excellent, our bus driver was very skilled, and the local guides were all first-rate. We would recommend Trafalgar to.all based on our trip.
Review date:
Tuesday, June 3, 2025
Response from Grand European Travel:
We are sorry to hear about the miscommunication with Delta and ITA Airlines and the Mobile App. It is unfortunate that technology still causes problems with travel in this day and age, but we are glad to see that you were able to enjoy your trip despite this hiccup.
Tuesday, June 3, 2025
Trusted Customer
Book was good and easy. An issue arose later and GET was not helpful at first. We bought our plane tickets through GET. Several weeks before our trip we got our airlines confirmation with seat assignments. A couple of days before our trip we got an email from Austrian Airline asking for additional information on their website. When we went to the website we saw that we no longer had any seats assigned.
We call GET and was told that there was nothing they could do. We told her that we got confirmation from GET with our seat assignment. She again said there was nothing she could do and we needed to call the airlines ourselves directly. She was about to hang up when we ask to speak to her supervisor. The supervisor was able to reassign our seats. So the initial rep was not helpful at all, if we did not ask for a supervisor we don’t know what would have happened. We think GET should better train their customer service.
Review date:
Sunday, June 1, 2025
Response from Grand European Travel:
We apologize for the confusion regarding your requested seat assignment on your flights. GET can only request seats at the time flights are booked. Ultimately, the airline has control over seating and it is subject to change at anytime, which is why we suggest reconfirming directly with the airline prior to departure. We are happy that it was able to be sorted out for you and hope that this minor issue did not deter from your fabulous vacation.
Tuesday, June 3, 2025
Trusted Customer
Rita, our Travel Specialist was wonderful - answering any email questions very quickly.
The sites were wonderful and our guide (Gianlucca) was amazing! He provided a great deal of information, answered questions, gave guidance and had a great sense of humor. He was always there if you needed anything. (And our driver was amazing as well.)
Review date:
Monday, June 2, 2025
Response from Grand European Travel:
We are thrilled to hear this. We will share you comments about Rita with her and the rest of the GET team. Thank you for taking the time to provide your feedback.
Tuesday, June 3, 2025
Penny DeNoble
Excellent! Everyone was kind and accommodating. It was a pleasant experience working with Rob Rainwater!
I enjoyed the Best of Holland tremendously! The sites were spectacular and educational, and the hotel and food was great! The one drawback is that we were not able to see the fields of tulips, which I was really excited to see.
Review date:
Monday, June 2, 2025
Response from Grand European Travel:
Holland truly is a magical place. Wee are so happy you had the chance to experience it.
Tuesday, June 3, 2025
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