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Winners of the Platinum Service Award have received a Gold Badge for three years running (our Team has won a Platinum Service Award for 6 years in a row!)
In 2024, we were the first ever winners of the Trusted Service Award, 10 Years of Excellence. This exclusive award recognizes our consistent service performance, customer interaction and engagement for an entire decade
Gaetano
This was a fast tracked 10 day vacation with only 2 of the 10 days spent in the same hotel or classification. The chosen hotels were not centrally located within walking distances of designated tour stops making it unacessable to discover on your own or enjoy local restaurants outside of unexistant hotel food.
Optional tours were short i.e. Pompeii, Florence, Pisa and expensive and if your choice was not to elect such a tour you were taken to hotel or eft on your own with no transportation back to hotel.
While the bus travel was exceptional with an experienced driver, the distances between location was great which only left a few hours of daylight to visit some of the destination sites i.e. Assist, Venice.
Review date:
Monday, November 18, 2024
Trusted Customer
Rob Raintree explained everything in detail of the trip and what the cost would be along with where to get any discounts. Such as AARP and if you had booked prior with them. They also arranged the air fare and got the best price possible. Answered all questions and even after booking things would come up and GET was very helpful in getting the answers. It could not have gone smoother.
The tour guide Daniel Ferguson was the best. He knew so much about the history the culture, where to go, where to shop, just amazing amount of information. Our bus driver Sergio was fabulous there is no way I could or want to drive the small streets as he did and not have one issue. He is a fantastic driver.
The areas that we toured were off the beaten path which was just wonderful to see a culture in its real environment. The amount of free time was just perfect to stroll along the streets of the towns. The trip was well planned out and the hotel accommodations were great.
Review date:
Monday, November 18, 2024
Response from Grand European Travel:
We love hearing how all the elements of your booking came together easily and that you enjoyed your trip. We hope to be able to plane another for you in the near future. Thank you!
Thursday, November 21, 2024
Trusted Customer
No issues. Questions answered.
Review date:
Friday, November 15, 2024
Trusted Customer
Great Trip!
Absolutely enjoyed everything!
Great tour guide!
Review date:
Wednesday, November 13, 2024
Response from Grand European Travel:
Thank you so much!
Friday, November 15, 2024
Trusted Customer
It was quite an experieExcellent TRavel/VACATIONnced dealing with someone on the phone whose got confidence in what she was doing/advising us to the detail of our trip EXCELLENT.
It was a very organized trip made possible by Trafalgar with an excellent Travel Director and very experienced coach driver.
It was only a 10day vacation but we were able to cover as much as we could and a had fun and adventure.
Review date:
Tuesday, November 12, 2024
Response from Grand European Travel:
We are so happy to hear how much you enjoyed your trip. Thank you for sharing!
Friday, November 15, 2024
Trusted Customer
Great!
Patricia and Maritzio were absolutely amazing!
Review date:
Tuesday, November 12, 2024
Trusted Customer
My experience with GET Travel Specialist, Barbara, was excellent. She was very responsive to all my concerns which made me feel confident and excited to move forward with the tour. She was detailed and informative about the trip that I understood what to expect.
Barbara provided an excellent customer service.
Thank you Barbara!
Our Europe vacation was great! We were so thankful that we had an excellent team of a travel director, Gerry, and driver, Mauricio, of Trafalgar who were very efficient in organizing our daily itineraries and made our experiences fun, memorable, and stress-free. We're also very grateful to Barbara of GET tours who was patient and supportive in responding to all our questions prior the vacation.
Thank you all for making our Europe vacation superb!
Review date:
Monday, November 11, 2024
Response from Grand European Travel:
Thank you for your kind words about Barbara which we will share with her and the rest of the GET team. We could not be happier to see how much you enjoyed your trip! Here's looking to the next one!
Tuesday, November 12, 2024
Juana Melancon
When you talk to Barbara is like you know her in person and for long time.
She booked my seats just like I wanted.
She did very good with the connections unfortunately the company change on the way back
Barbara answer all the questions and listen concerns
It was an amazing experience
The travel director and driver were so nice and professional
The travel director(Carolyn) provided us with the proper information about our arrivals and next day schedule
The person that guided us in every city were very knowledgable and nice
( only one thing next time I'm not going to all the extras .I'm an old lady get too tired)
Review date:
Sunday, November 10, 2024
Response from Grand European Travel:
Thank so much for your lovely comments and for your business. We appreciate it so much.
Tuesday, November 12, 2024
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