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Unedited Guest Reviews

Unedited Guest Reviews

Our reviews are 100% genuine - unedited, un-curated, and independently managed by Feefo, a global ratings and reviews provider. Feefo Award's are decided based on the ratings they receive from their customers.

Winners of the Platinum Service Award have received a Gold Badge for three years running (our Team has won a Platinum Service Award for 6 years in a row!)

In 2024, we were the first ever winners of the Trusted Service Award, 10 Years of Excellence. This exclusive award recognizes our consistent service performance, customer interaction and engagement for an entire decade

Highlights of Europe Start Amsterdam
David Binsted
Review date: Tuesday, September 30, 2025
Service
Booking was easy. Maybe a little more communication during the process would be helpful. My wife handled the booking and I didn't get negative feedback so two thumbs up.
Vacation
Booking was easy and trip was as described. Our driver Antonio and guide Gigi did an excellent job of traversing the countries, organizing the troops and offering interesting nuggets of wisdom along the way. The schedule was full and we saw a lot of beautiful and fascinating things in a short period of time. If you choose this trip be prepared to walk a lot including stairs. It was a great trip!
Jerry Schrager
Review date: Tuesday, September 30, 2025
Service
Our GeTours contact, Dorothy Martin, was top notch. Always available by email and phone responding to all our inquiries.
Vacation
Wonderful Tour Director [Stafano Sabbatucci]. Provided historical details all the way through 5 countries, supplemented by local experts. Value is the key word for the Tour, reasonable with top hotels and many meals covered (of course, all buffet breakfasts). With 48 travelers, Stefano handled all situations like the expert TD he is!
Trusted Customer
Review date: Tuesday, September 30, 2025
Service
My experience was excellent. The travel agent has been very accomadating and patience with all my questions and nervourness. She did an excellent job. I enjoyed booking with her.
Vacation
The travel to Madrid was perfect, with no incidents at all. During my stay in Spain it was interesting as I started meeting new people. The places visited where awesome. I enjoyed visiting El Prado Museum in Madrid. Did not have the opportunity before. I also enjoyed the short visit to Pamplona and the visit to Monserat and Barcelona
Trusted Customer
Review date: Tuesday, September 30, 2025
Service
Our booking experience was excellent. The staff, especially Mikey, provided great customer service.
Vacation
.Had a great time in Japan. Our tour director, Misa was excellent. She was knowledgeable, friendly, and had a great sense of humor. I enjoyed the places we toured and liked that not all of our meals were covered. It allowed us to try places on our own. There were a few negatives. One being the hotel in Takayama was old and outdated. The other being the coach we used the first couple of days had seats that were not wide enough. It made the three hour ride to one of our destinations very uncomfortable.
Margo Halton
Review date: Monday, September 29, 2025
Service
The travel Specialist did her job adequately. There were no instructions that I recall about specific ground transportation from the airport to the hotel upon arrival. (Notification of pick up times and location was clear.) When I called several days in advance to inquire if my flight should be noted, I was told that notification should have been provided nearly two weeks earlier. I was ultimately able to utilize the transport.
Vacation
The tour delivered all that it promised. The tour director made each day more fun and exciting. Although it was clear that not much of Portugal’s coast would be included in the tour, I would have liked the opportunity to experience the vast coasts of the country. As in getting my feet sandy and wet. The hotels were superb and the included breakfasts were marvelous. I really appreciated the free time to explore on my own and talk with the “natives” and tourists from other countries. This made it more culturally enriching for me.
Trusted Customer
Review date: Monday, September 29, 2025
Vacation
Very good trip. Enjoyed the beautiful sites in New Englang.
Trusted Customer
Review date: Monday, September 29, 2025
Vacation
My husband and I just returned from this trip. It was wonderful! Our Tour Director Pedro Pinto was absolutely incredible. He was funny, extremely helpful and had great knowledge of the history of Portugal. He went out of his way to show us extra sites he thought were of interest. Each and every city and village was unique with good accommodations and great food. At each location that had a pastry speciality Pedro would purchase said pastries for us to try. Thank you Pedro and Trafalgar for the experience of a lifetime and for the memories we will treasure always!!!!
Victor Ainza
Review date: Monday, September 29, 2025
Service
We had some issues at first logging into the portal. The tech support quickly resolved these issues and our Tour Director made sure we were satisfied. Great service!!
Vacation
Even before our trip started, we had encountered issues with being able to.log in to the trip portal. That's when we first reached out to our Tour Director for support: Michael Mohrenberger. He quickly replied with instructions and made himself available until we were able to resolve our issues. This was a preview into how Michael embraces his job and commits to his 'travellers'. We were impressed even before we hit the road! Michael quickly established ground rules and expectations tempered with a sense of humor and respect. He clearly knows how to communicate effectively and immerses himself into his job 100%. His knowledge and detail of history, people, places, culture, etc made the trip a true educational experience beyond what we had anticipated. Coupled with his outgoing and friendly demeanor, and his often humorous anecdotes, made for long road sessions a true joy. He welcomed questions without hesitation and always had a bright and infectious smile. I still can't get Abba's "Dancing Queen" out of my head, in a good way! Additionally, our driver: Dirk, was a true professional. His expertise in navigating through various highways, tight streets, and city traffic in such a large tour bus was very impressive. Very impressive indeed, and I drive the streets of Los Angeles! We ALWAYS felt safe with Dirk at the wheel. The Michael/Dirk combo clearly is an exemplary example of the true professionalism of Trafalgar and their commitment into making the touring experience a joyful educational fun and exhilirating experience. We are looking forward to booking future tours! We also made some great connections with several of the other 'travellers' and hope to share in future tours !
Trusted Customer
Review date: Sunday, September 28, 2025
Service
Vacation
Our guide Scott and driver Ray are top-notch! They were outstanding!
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