Frequently Asked Questions

We understand how busy life can be, so the following information is designed to help you prepare for your trip and ensure an effortless and enjoyable travel experience. You will find general information regarding your journey, travel documents and airport protocol, as well as some top tips from our expert Travel Directors to help you travel with real ease.

High Water Update

Please be advised that due to heavy rainfall and flooding in Central Europe, various cities and stretches along the Rhine and Danube rivers have been impacted, temporarily affecting operations for all river cruise lines. We are actively monitoring the situation and communicating with impacted Uniworld guests and their Travel Advisors as soon as changes to the embarkation point, sailing schedule, and/or tours are known and confirmed; with solutions being determined on a case-by-case basis. Due to the changing nature of the situation, we are not always able to provide specific details in advance. Be assured that our operations team is working diligently to provide guests with alternatives that meet Uniworld’s strict standards for quality and service, delivering the 5-star experience that they know and expect.

(updated June 5, 2024)

Israel Travel Update
The wellbeing of our guests and team members is always our top priority. With this in mind, we monitor world events very closely and make operational decisions based on informed advice from a number of sources.

We are deeply saddened by the current situation unfolding in Israel. Our hearts and thoughts are with everyone in the affected areas. Our operating brands Trafalgar and Insight Vacations do not have any tours operating in the affected areas at present and all European tours are operating normally.

All tours to Israel departing up until including December 31, 2024 will be suspended. Any guests booked on the affected departures will be contacted by us directly in the next few days about their options for rescheduling or alternative travel destinations.

Please note that the suspensions affect Israel only and our tours in Egypt and Jordan continue to run as scheduled.

(updated February 5, 2024)