Frequently Asked Questions

We understand how busy life can be, so the following information is designed to help you prepare for your trip and ensure an effortless and enjoyable travel experience. You will find general information regarding your journey, travel documents and airport protocol, as well as some top tips from our expert Travel Directors to help you travel with real ease.

Israel Travel Update
The wellbeing of our guests and team members is always our top priority. With this in mind, we monitor world events very closely and make operational decisions based on informed advice from a number of sources.

We are deeply saddened by the current situation unfolding in Israel. Our hearts and thoughts are with everyone in the affected areas. Our operating brands Trafalgar and Insight Vacations do not have any tours operating in the affected areas at present and all European tours are operating normally.

All tours to Israel departing up until including December 31, 2024 will be suspended. Any guests booked on the affected departures will be contacted by us directly in the next few days about their options for rescheduling or alternative travel destinations.

Please note that the suspensions affect Israel only and our tours in Egypt and Jordan continue to run as scheduled.

(updated February 5, 2024)