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Delightful Danube and Prague

10 Day Cruise from Budapest to Prague

AARP Member Benefits
AARP Members Save on select departures
SAVE UP TO $2,130
From $3,289
WAS $5,149
Find this price
10 Days
4 Countries

Austria, Czech Republic, Germany, Hungary

8 Cities

Budapest, Vienna, Dürnstein, Linz, Engelhartszell, Regensburg, Prague, Passau

All Meals

Dinners, Breakfast Buffets, Lunchs, Welcome Dinner, Farewell Dinner, Continental Breakfast

Comfortable

Mainly 2 and 3 night stays in each location. Comfortable travel days with numerous stops. Requires walking to participate in top sites.

Average group size 120 passengers
River Cruises by Uniworld River Cruises

All-Inclusive River Cruises by Uniworld

If all-inclusive, luxury travel is your standard go-to, or are traveling to celebrate a milestone or special occasion, a boutique, luxury river cruise is the perfect choice. The world’s best and most awarded luxury river cruise line, for more than four decades, Uniworld has specialized in providing intimate and in-depth one-of-a-kind journeys for travelers seeking to explore the rivers of the world in exceptional style. On every all-inclusive Uniworld river cruise, you’ll be whisked away to a variety of destinations in one trip onboard a beautiful river ship. Along the way, you’ll enjoy five-star cuisine, unique local experiences, and exceptional service from the longest tenured crew in river cruising.

View all Uniworld River Cruises

S.S. Beatrice

The S.S. Beatrice boasts yacht-style light wood with blue and white finishes throughout, a renovated lobby featuring elegant mirrors, marble floors, a white Murano chandelier with blue shades, and a grand staircase made of nickel and black iron—such eye-catching entrances are a signature design element of Uniworld’s Super Ship fleet. The ship’s redesigned lounge features sofas and chairs with hand-made upholstery, a parquet floor and upholstered ceiling panels, solar shades, and new USB ports allowing guests to charge anywhere they are sitting. The artwork throughout the ship includes pieces from Pablo Picasso, Alexander Calder, and Pino Signoretto.

See Ship

Experience dynamic Budapest, imperial Vienna and exquisitely preserved Prague. Marvel at ravishing scenery as your luxurious ship glides through the Wachau Valley, celebrated as one of the world’s most beautiful landscapes, into Germany and past charming Bavarian villages. Exclusive treasures are plentiful on this delightful journey.

Jewish Heritage Program (select sailings): Our Jewish Heritage Program is the only one of its kind on the rivers and allows you to dive into Central Europe's enduring Jewish legacy with visits to museums, memorials, synagogues and more. Please note: due to site closures during the High Holidays, the Jewish Heritage program will only operate on the following departures: Apr 13, Apr 27, May 11, May 25, Jun 8, Jun 22, Jul 6, Aug 3, Aug 17, Aug 31, oct 12, Oct 26. Sites may also be closed for inside viewing during Passover or other significant events.

Reviews
4
Average group size
120 passengers
River Cruises by
Uniworld River Cruises
Travel style
S.S. Beatrice
Day-by-day itinerary

Day 1

Budapest (Embark)

Arrive at Budapest Ferenc Liszt International Airport. If your cruise/tour package includes a group arrival transfer or if you have purchased a private arrival transfer, you will be greeted by a Uniworld representative and transferred to the ship.

 Budapest (Embark)
Included Meals Dinner

Day 2

Budapest

Located on opposite sides of the Danube, Buda and Pest each has a distinctive character and allure all its own. Explore this dynamic and multi-faceted city with your choice of excursions—you can see it from a local’s perspective on a walking tour, or cover more ground with a panoramic tour. Or choose our Jewish Heritage excursion offering you a detailed introduction to Jewish Budapest.

In the evening, a special Captain’s Welcome Reception and Dinner will be prepared for you.

Budapest
Included Meals Breakfast Buffet, Lunch, Welcome Dinner
Featured Excursions
Budapest Walk with Local Treats

Today your guide will show you how to snack around Budapest like a local, starting with a tram ride to the House of Parliament. Hop off the tram an...

See More
Included in Trip

Featured Excursions

Featured Excursions
Jewish Budapest

On your way into the Jewish Quarter, take a panoramic drive along the UNESCO-designated Andrassy Avenue. Among its beautiful neo-Renaissance archit...

See More
Included in Trip

Featured Excursions

Featured Excursions
Budapest Panoramic Highlights with St. Stephen's Cathedral

This panoramic tour is a wonderful way to get an overview of the city if you have never been here before. It will carry you from Heroes’ Squa...

See More
Included in Trip

Featured Excursions

Day 3

Vienna

The grand dame of the Danube, Vienna was the heart of the Austro-Hungarian Empire and remains, to this day, the political and cultural center of Austria. Klimt painted here; Beethoven and Mozart composed here; Freud developed his theories here. It’s a treasure trove of splendid architecture, astonishing art collections and inviting cafés—and today it is yours to explore. A city tour will show you the architectural highlights of the Austrian capital as well as the legendary Belvedere Palace. Or, indulge your passion for fine art and fine food with a fascinating and memorable panoramic tour. Or explore Jewish Vienna via our Jewish Heritage excursion.

Vienna
Included Meals Breakfast Buffet, Lunch, Dinner
Featured Excursions
"Morning with the Masters" at the Belvedere Palace

The Belvedere is a Baroque palatial complex commissioned during an immensely productive Habsburg building spree. Originally the summer residence of...

See More
Included in Trip

Featured Excursions

Featured Excursions
Vienna's Historic Trails and Local Treats

In many ways a must-visit destination for both the art lover and the gourmand, Vienna is full of artistic and culinary treasures. Today’s wal...

See More
Included in Trip

Featured Excursions

Featured Excursions
Jewish Vienna

Explore the “City of Waltzes” from a Jewish heritage perspective on today’s outing. Beginning at the Judenplatz, you’ll lea...

See More
Included in Trip

Featured Excursions

Day 4

Dürnstein

Dürnstein is one of our favorite towns along the Danube, a lovely place to wander cobblestone lanes and browse quaint shops. For your included tour today, opt for a tasting or learn all about the world’s costliest spice from the Wachau Valley’s only saffron grower.

Dürnstein
Included Meals Breakfast Buffet, Lunch, Dinner
Featured Excursions
Dürnstein Walking Tour with Marillen Tasting
Included in Trip

Featured Excursions

Featured Excursions
Dürnstein Village and Saffron Talk

The first Wachau Valley saffron crocuses were planted at the end of the 12th century, making saffron a valued crop for 700 years—but it ...

See More
Included in Trip

Featured Excursions

Day 5

Linz

Linz may be best known for its famous Linzer torte, but it’s also a hotbed for the arts. See the sights with a local expert and visit a family at their farm in the countryside. Austria’s third-largest city, Linz boasts a long history of trading and textile manufacturing, but these days it is perhaps best known for its electronic arts and annual festival.

Linz
Included Meals Breakfast Buffet, Lunch, Dinner
Featured Excursions
Linz Town and Country: Linzertorte and Cider Farm Visit

Get to know Linz on foot with a local expert who will take you by all the major sites in town, from Mozart’s apartment to the old Jesuit Cath...

See More
Included in Trip

Featured Excursions

Featured Excursions
Mauthausen Concentration Camp
Included in Trip

Featured Excursions

Day 6

Engelhartszell, Passau

Your ship cruises through a scenic highlight of the Danube early this morning, the Schlögener Schlinge—a hairpin loop in the Danube that was once very hazardous for ships and is now a lovely, serene stretch of water—and leaves Austria behind today. Your first German port of call is Passau, where three rivers meet—the Inn, the Ilz and the Danube—and three nations almost meet: Austria, Germany and the Czech Republic, making for a fascinating cultural mosaic. Get to know the town and its main claim to fame, Europe’s largest pipe organ, or join an invigorating riverside bike ride.

Engelhartszell, Passau
Included Meals Breakfast Buffet, Lunch, Dinner
Featured Excursions
Let's Go: Scenic Bavarian River Biking

Set off on an invigorating bike ride from Engelhartszell to Passau, led by an experienced professional bike guide. Wind your way through the lovely...

See More
Included in Trip

Featured Excursions

Featured Excursions
Village Day: Passau

You’ll have the opportunity to choose one of four different ways to immerse yourself in this wonderful city today, learning about local peopl...

See More
Included in Trip

Featured Excursions

Day 7

Regensburg

Bavaria’s first capital, Regensburg, owes its impressive historical lineage and rich architectural heritage to 600 years as a Free Imperial City, a fact recognized by UNESCO in 2006. Today, you’ll discover how the beautifully preserved medieval city coexists with a vibrant modern urban center.

A special Captain’s Farewell Reception and Dinner will be prepared for you this evening.

Regensburg
Included Meals Breakfast Buffet, Lunch, Farewell Dinner
Featured Excursions
Nights Out: Regensburg Cathedral Choir

This evening, Regensburger Domspatzen will treat you to a private concert in their famous Gothic cathedral. Literally translated to “The Rege...

See More
Included in Trip

Featured Excursions

Featured Excursions
Regensburg Walking Tour

People have been describing Regensburg as “old and new” for a thousand years. A single structure perfectly illustrates this: Porta Prae...

See More
Included in Trip

Featured Excursions

Featured Excursions
“From Hops Field to Beer Stein” Farm Visit

Hops vines grow up their strings in a field tower almost twice a person’s height. They’re grown for their flowers, which add a distinct...

See More
Included in Trip

Featured Excursions

Featured Excursions
Jewish Regensburg

Join your local guide for a walking tour through the delightfully medieval town of Regensburg. Stroll over the Iron Bridge and on to the magnificen...

See More
Included in Trip

Featured Excursions

Day 8

Regensburg (Disembark), Transfer to Prague

Disembark the ship early and set your sights on the “city of a hundred spires” as you transfer to Prague via motorcoach.

Regensburg (Disembark), Transfer to Prague
Included Meals Breakfast Buffet

Day 9

Prague

A magnet for generations of artists, writers, scientists and composers, Prague is famous for its dynamic energy and elegant ambiance (and the beers here are pretty amazing too). A thousand years of architecture, from ornate Gothic to fanciful postmodern, has been beautifully preserved here.

Prague
Included Meals Breakfast Buffet
Featured Excursions
Prague Old Town & Castle District

After breakfast, begin a magical tour of the city of Prague. Prague enjoyed a golden age in the 14th century, under the rule of Charles IV, Ki...

See More
Included in Trip

Featured Excursions

Featured Excursions
Prague's Old Jewish Quarter

Situated amid Prague’s Old Town is the best-preserved complex of historical Jewish monuments in all of Europe. The site of the former Jewish ...

See More
Included in Trip

Featured Excursions

Day 10

Depart Prague

You’ve experienced the best of the Danube River and Prague, sampling myriad culinary delights and exploring fascinating stops along the way. Now your journey comes to a close. If your cruise/tour includes a group departure transfer or if you have purchased a private departure transfer, you will be transferred to Prague Václav Havel Airport for your flight home. Your Uniworld adventure may be over, but we know you’ll enjoy the memories you’ve made for years to come.

Depart Prague
Included Meals Continental Breakfast, Breakfast Buffet

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Included Highlights

Top Highlights

Featured Excursions
Budapest Walk with Local Treats

Today your guide will show you how to snack around Budapest like a local, starting with a tram ride to the House of Parliament. Hop off the tram an...

See More
Included in Trip
Featured Excursions
Jewish Budapest

On your way into the Jewish Quarter, take a panoramic drive along the UNESCO-designated Andrassy Avenue. Among its beautiful neo-Renaissance archit...

See More
Included in Trip
Featured Excursions
Budapest Panoramic Highlights with St. Stephen's Cathedral

This panoramic tour is a wonderful way to get an overview of the city if you have never been here before. It will carry you from Heroes’ Squa...

See More
Included in Trip
Featured Excursions
"Morning with the Masters" at the Belvedere Palace

The Belvedere is a Baroque palatial complex commissioned during an immensely productive Habsburg building spree. Originally the summer residence of...

See More
Included in Trip
Featured Excursions
Vienna's Historic Trails and Local Treats

In many ways a must-visit destination for both the art lover and the gourmand, Vienna is full of artistic and culinary treasures. Today’s wal...

See More
Included in Trip
Featured Excursions
Jewish Vienna

Explore the “City of Waltzes” from a Jewish heritage perspective on today’s outing. Beginning at the Judenplatz, you’ll lea...

See More
Included in Trip
Featured Excursions
Dürnstein Walking Tour with Marillen Tasting
Included in Trip
Featured Excursions
Dürnstein Village and Saffron Talk

The first Wachau Valley saffron crocuses were planted at the end of the 12th century, making saffron a valued crop for 700 years—but it ...

See More
Included in Trip
Featured Excursions
Linz Town and Country: Linzertorte and Cider Farm Visit

Get to know Linz on foot with a local expert who will take you by all the major sites in town, from Mozart’s apartment to the old Jesuit Cath...

See More
Included in Trip
Featured Excursions
Mauthausen Concentration Camp
Included in Trip
Featured Excursions
Let's Go: Scenic Bavarian River Biking

Set off on an invigorating bike ride from Engelhartszell to Passau, led by an experienced professional bike guide. Wind your way through the lovely...

See More
Included in Trip
Featured Excursions
Village Day: Passau

You’ll have the opportunity to choose one of four different ways to immerse yourself in this wonderful city today, learning about local peopl...

See More
Included in Trip
Featured Excursions
Nights Out: Regensburg Cathedral Choir

This evening, Regensburger Domspatzen will treat you to a private concert in their famous Gothic cathedral. Literally translated to “The Rege...

See More
Included in Trip
Featured Excursions
Regensburg Walking Tour

People have been describing Regensburg as “old and new” for a thousand years. A single structure perfectly illustrates this: Porta Prae...

See More
Included in Trip
Featured Excursions
“From Hops Field to Beer Stein” Farm Visit

Hops vines grow up their strings in a field tower almost twice a person’s height. They’re grown for their flowers, which add a distinct...

See More
Included in Trip
Featured Excursions
Jewish Regensburg

Join your local guide for a walking tour through the delightfully medieval town of Regensburg. Stroll over the Iron Bridge and on to the magnificen...

See More
Included in Trip
Featured Excursions
Prague Old Town & Castle District

After breakfast, begin a magical tour of the city of Prague. Prague enjoyed a golden age in the 14th century, under the rule of Charles IV, Ki...

See More
Included in Trip
Featured Excursions
Prague's Old Jewish Quarter

Situated amid Prague’s Old Town is the best-preserved complex of historical Jewish monuments in all of Europe. The site of the former Jewish ...

See More
Included in Trip

Authentic Dining

All meals onboard, prepared using the finest and freshest ingredients

9 breakfasts, 6 lunches, 7 dinners

Welcome and Farewell Gala Dinners

Captain’s Welcome and Farewell Receptions

Unlimited beverages onboard, including fine wine, beer, spirits, specialty coffee and tea, soft drinks, and mineral water

Excursions

7 days of excursions, all fully hosted by English-speaking local experts

Guided "Let's Go" program

State-of-the-art Quietvox portable audio-headset system on all excursions

Use of bicycles and Nordic walking sticks throughout your cruise

Accommodations

7-night cruise in a riverview stateroom on the stunning S.S. Beatrice

2 nights in Prague at the Art Deco Imperial Hotel (or similar) with breakfast

Lavishly appointed riverview staterooms and suites have handcrafted Savoir® Beds of England, high thread count 100% Egyptian cotton sheets and European duvets, and a menu of pillow options

Free Wi-Fi

Experiences

7 days of excursions, all fully hosted by English-speaking local experts

Guided "Let's Go" program

State-of-the-art Quietvox portable audio-headset system on all excursions

Use of bicycles and Nordic walking sticks throughout your cruise

Cruise: Western & Central Europe

Dining  

When dining onboard, you’ll be treated to world-class cuisine made from fresh ingredients, locally sourced from the destinations you visit. 

Complimentary Beverages  

All beverages are included during your cruise. Complimentary beverages onboard include wine, beer, spirits, specialty coffee and tea, soft drinks, and mineral water.  

Gratuities 

Gratuities for all onboard personnel including the ship staff, crew, and Cruise Manager, are included. 

Curated Excursions 

Complementary and comprehensive shore excursions led by local English-speaking experts designed to provide the best possible experiences ashore. 

Scheduled Airport Transfers 

Complementary airport arrival and departure group transfers provided for flights that meet guidelines.

Uniworld sails rivers in several Western & Central European Countries, including Austria, Belgium, Croatia, France, Germany, Italy, Liechtenstein, Luxembourg, Netherlands, Portugal, Spain, and Switzerland 

  • Official Languages: Croatian (Croatia), Dutch (Belgium, Netherlands), French (Belgium, France, Switzerland), German (Austria, Belgium, Germany, Liechtenstein, Luxembourg, Switzerland), Italian (Italy, Switzerland), Luxembourgish (Luxembourg), Portuguese (Portugal), Spanish (Spain), Romansh (Switzerland) 
  • Capital Cities: Vienna (Austria), Brussels (Belgium), Zagreb (Croatia), Paris (France), Berlin (Germany), Rome (Italy), Vaduz (Liechtenstein), Luxembourg City (Luxembourg), Amsterdam (Netherlands), Lisbon (Portugal), Madrid (Spain), Bern (Switzerland).  
  • Time Zones: Western European Time (EET), UTC+0, and Western European Summer Time (EEST), UTC+1, Central European Time (CET) UTC+1, Central European Summer Time (CEST) UTC+2 during daylight saving time. 
  • Currencies: 
    Austria: Euro (EUR) € 
    Belgium: Euro (EUR) € 
    Croatia: Croatian Kuna (HRK) kn 
    France: Euro (EUR) € 
    Germany: Euro (EUR) € 
    Italy: Euro (EUR) € 
    Liechtenstein: Swiss Franc (CHF) CHF 
    Luxembourg: Euro (EUR) € 
    Netherlands: Euro (EUR) € 
    Portugal: Euro (EUR) € 
    Spain: Euro (EUR) € 
    Switzerland: Swiss Franc (CHF) CHF 

All Uniworld river cruises require a passport with at least two blank pages for entry stamps. Must be valid for at least six months beyond the conclusion of your trip.  

Visa Requirements: Access the latest entry requirements for all your destinations with our user-friendly Destination Entry Guide. Powered by CIBT, the leading authority in travel visas and US passports; check back as often as you like before your trip to ensure you have everything you need before you depart.  

  • Austria: Austria features a temperate continental climate with cold winters and mild summers. Precipitation is evenly distributed throughout the year, with more rain in the summer months. 
  • Belgium: Belgium has a temperate maritime climate characterized by mild winters and cool summers. Rainfall is distributed evenly throughout the year. 
  • Croatia: Croatia has a varied climate, with continental influences inland and a Mediterranean climate along the coast. Summers are hot and dry, while winters are mild along the coast but colder inland with snowfall. 
  • France: France experiences a variety of climates, ranging from oceanic and Mediterranean to alpine. Generally, it has mild winters and warm summers, but specific regions may have different weather patterns. 
  • Germany: Germany has a temperate seasonal climate with moderate rainfall throughout the year. Winters are usually cold, while summers are mild to warm. 
  • Italy: Italy has a diverse climate, with Mediterranean conditions prevailing along the coast and continental climates in the interior. Summers are typically hot and dry, while winters are mild in the south and colder in the north. 
  • Liechtenstein: Liechtenstein has a continental climate with cold winters and warm summers. Precipitation is moderate throughout the year, with slightly more rain in the summer months. 
  • Luxembourg: Luxembourg has a temperate maritime climate with mild winters and cool summers. Rainfall is evenly distributed throughout the year. 
  • The Netherlands: The Netherlands has a maritime climate influenced by the North Sea, with mild winters and cool summers. Rainfall is frequent throughout the year. 
  • Portugal: Portugal has a Mediterranean climate with hot, dry summers and mild, wet winters. The southern region experiences hotter temperatures compared to the north. 
  • Spain: Spain has a diverse climate, ranging from Mediterranean in the south to maritime and continental in the north. Summers are typically hot and dry, while winters vary from mild to cold depending on the region. 
  • Switzerland: Switzerland has a temperate climate with distinct regional variations. The Alpine region experiences cold winters and cool summers, while the lowlands have milder temperatures with more precipitation throughout the year. 

Baggage Allowance 

Baggage storage space onboard is limited. For their own comfort and convenience, Uniworld requests guests bring one (1) suitcase per person and one (1) carry-on bag per person (excluding purses). Airline baggage restrictions change frequently. Guests should check on the specific air carrier’s website for limitations concerning baggage weight, baggage size, carry-on regulations, and excess or overweight baggage charges.  

Packing Tips for a River Cruise 

Packing for a river cruise will vary depending on the duration of the trip, the time of year, and the activities planned. Here is a general packing list to help you get started: 

  • A valid and current passport
  • A copy of your travel insurance and any necessary travel documents. 
  • Your Cruise Travel Companion, easily accessible should you need to reference it. 
  • Prepare for a variety of weather conditions, depending on your travel season and the regions through which you will be cruising. Layering clothing items is always your best bet, as this allows you to adjust to most temperatures, by removing or adding items throughout the day.  
  • Comfortable, sporty, smart-casual daywear is fine both onshore and onboard. Everyday slacks, khakis, walking shorts and everyday skirts/dresses are recommended. For warmer months, bring lightweight clothing that can be layered. For early spring and late fall departures, heavier cotton or wool tops and long-sleeved shirts, and pants are perfectly suitable. 
  • Comfortable walking shoes with good ankle support. You will participate in a significant amount of walking over uneven terrain during your time ashore.  
  • A lightweight waterproof jacket (preferably a hooded one) for all seasons, and a heavier weight jacket for colder temperatures and destinations.  
  • Evening wear: Resort-type wear is perfectly suitable. Men may want to bring a sport jacket for dressier venues and for special events onboard such as the Captain’s Welcome and Farewell festivities. Women may wish to bring a cocktail dress or two for finer dining or entertainment experiences.  

Laundry Services Onboard 

A launderette containing a self-service washing machine, dryer, and iron is available for your use while aboard the ship. The ship also provides washing, drying, and ironing services for a fee. There are no dry-cleaning facilities. 

Electrical Currency on European Ships 

Electrical current is 220V, the European standard. To accommodate guests’ needs, each stateroom or suite has one 110V outlet.  

Using a Hair Dryer Onboard 

Every stateroom or suite bathroom is stocked with a hair dryer, bath and body products, and a luxurious bathrobe for each guest. 

Air Conditioning  

Every stateroom and suite has an individual thermostat for air-conditioning and/or heat.  

Connecting to the Internet & Wi-Fi 

Complimentary Wi-Fi is available.  

From visiting a museum without the crowds to an after-hours tour of a famous landmark, these included, once-in-a-lifetime experiences are arranged privately for Uniworld guests. All shore excursions are carefully coordinated to the ship’s daily schedule. Each motorcoach or walking group has its own English-speaking local expert.  

Masterpiece Collection (Additional, Optional Experiences) 

Uniworld’s curated Masterpiece Collection of optional excursions go above and beyond the included experiences and are available for an additional charge. 

We highly recommend having travel insurance that covers medical expenses while abroad. 

Spa Treatments & Massages While Cruising* 

Spa treatments and massage services are available onboard the ship. 

Special Dietary Needs 

Please notify GET or Uniworld if you have special dietary concerns or considerations that need to be considered while traveling. Uniworld staff will do their best to ensure that your request is accommodated, but GET cannot guarantee that requests can be met in all cases.  

Mobility Concerns 

Passengers must advise GET at time of booking of any physical, medical, or other special needs that require accommodation.  

Uniworld does not employ staff nurses or doctors onboard its ships, nor can they provide personal medical or mobility devices (such as wheelchairs, hearing aids, or prescription eyeglasses) or services of a personal nature (such as pushing a wheelchair or assistance in eating, toileting, or dressing). A companion capable of providing such assistance must accompany any passenger who requires services of a personal nature. Please note, embarkation/disembarkation facilities may not be navigable using wheelchairs, scooters, walkers, or the like. As well, excursions often include rough terrain, extensive walking over cobblestone streets, uneven pavement, or stairs. 

Traveling with Medications 

In accordance with international laws, no over-the-counter medications are available on Uniworld ships. Pack a plentiful supply of any medication you may need while on vacation. Click the link to learn more about traveling with medications 

*Available on select ships. Additional fee for spa services.  

Gratuities for all onboard personnel including the ship staff, crew, and Cruise Manager, are included during your cruise. 

Local Specialists & Coach Drivers 

It is customary to show appreciation for the insights, stories, and know-how shared with you by the Local Specialists, and we suggest a gratuity of €1-2 (Euro) per person per half day.

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Reviews
Service
Vacation
Independent Reviews
Roberta Ferguson
Review date: Sunday, November 3, 2024
Service
My initial agent was gone when I started having questions about my flight. I spoke to someone new every time I contacted GET. I was not wild about not being booked in business class for the short flights but I was able to access the lounge in Prague when I showed them the BA flight for LHR to PIT. I questioned the short connection in LHR but she said it looked okay. I looked up the plane configurations and paid an extra $130 to be sure I was not assigned a middle business class seat on the LHR to PIT flight. You have to step over other people’s foot rest in order to get out to go to the bathroom. It is a terrible BOEING design but I had to find that info.
Response from Grand European Travel:
We are saddened to hear about your lost luggage and difficulties you experienced in finding the essentials you needed to get by. We'll be happy to provide you with information to file claims with your Travel Insurance provider and/or the airline to possibly obtain compensation.
Monday, November 4, 2024
Vacation
The flight connection at Heathrow airport was much too close and my baggage got lost. There was only a 2 hour connection and the plane landed at terminal 5 and the next leg took off out of terminal 3, a 20 minute bus ride for the passenger. I did not have my checked bag for the whole trip since BA said it was difficult to get to the river docks. There were no stores that had my size for clothing and it was impossible to find underwear for sale. This all started with a bad flight plan. I had to go wash my clothes every night after dinner in order to have them dry for the next day. The Uniworld boat had NOTHING for someone without essentials. They found a toothbrush and mini toothpaste eventually when I did their review. The country side was beautiful but wearing the same outfit for 6 days was not.
Charlie Heiserman
Review date: Saturday, May 25, 2024
Service
He was excellent! He took care of everything and followed up to make sure the arrangements were taken care of.
Response from Grand European Travel:
Uniworld does an amazing job. We are so glad to see you enjoyed your River Cruise.
Friday, June 14, 2024
Vacation
We enjoyed our cruise very much! Uniworld was an excellent choice!
Trusted Customer
Review date: Monday, November 2, 2015
Service
No problems with service - all questions and concerns were addressed in a timely manner. Schedule was somewhat confusing as it was presented in days (ie.: day 1, day 2, etc) but without specific dates, which resulted in confusion when booking hotels prior to and post cruise.
Response from Grand European Travel:
The low water levels on the Danube River was a problem for many cruises this season. We're sorry that your trip was one that was impacted, but we did send out compensation to all guests who were affected. We hope that you can travel with us again very soon. Grand European Travel
Tuesday, November 3, 2015
Vacation
Very disappointed that the vessel was unable to reach one of the scheduled ports due to low water levels which resulted in a shortened guided tour and an additional a bus ride.
See More Reviews
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